Guest Comments

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Kathy & Matt Allanson

We have just returned home from our trip and we had the most fantastic time. Thank you so much to you and everyone at Borneo Eco Tours for making this possible! 

Everything was organised so well, from the booking process with yourself to the pick-ups, transport, tours, accommodation. We always were kept informed of what we were doing and looked after very well by your staff and those at Sukau and Tabin

Our guides (Joy and Marty at Sukau, and Mawi at Tabin) were just brilliant! So friendly and knowledgeable and excellent spotters. We learned (and saw) so much. It was a dream come true for me to see orangutans in the wild and we were lucky enough to spot 9 of them! 

All the drivers and captains were excellent too, and the staff at the lodges really took care of us and were always friendly and smiling. We really loved Sukau Rainforest Lodge and enjoyed the beautiful villa room

The whole trip was just perfect and we will never forget the wonderful memories we have made. 

So thank you to Borneo Eco Tours for a very special holiday!!! Hopefully one day we can return. 

Terima kasih. 

Kathy & Matt Allanson
British Indian Ocean Territory, 21-26 Nov 2017

HydroH2
Enjoy the jungle!

We stayed here just one night, but I would recommend two. A very comfortable but not luxurious resort that provides full lodging and takes you on animal and bird and insect expeditions along the Kinabatangan river on small boats. We saw proboscis and other monkeys, hornbill birds and lots of other wildlife. Exciting to see the animals wolf in the jungle. The highlight was setting an orangutan mother and baby in the trees around the resort! They are currently developing some new, more luxurious accommodation

HydroH2
Australia, Dec 2017

KathyTo123
Unforgettable trip!!!

We spent 6 days/5 nights between Sukau and Tabin and had the most fantastic time. Borneo Eco Tours are so well-organised and professional; from the booking process (via email with Cindy) to the pick-ups, transfers, tours and accommodation. Everything was easy and we were always kept informed of what we would be doing. 

We enjoyed all the excursions and our guides (Joy and Marty at Sukau, and Mawi at Tabin) were excellent. Friendly and so knowledgeable and brilliant spotters. We learned (and saw) so much! It was a dream come true to see orangutans in the wild and we were lucky enough to spot 9 of them. All the staff at both lodges really took care of us and were always friendly and smiling. 

Sukau Rainforest Lodge is a magical place and of a really high standard. We were particularly happy that we upgraded to one of the new villa rooms which was awesome. The river cruises were just fantastic. 

Tabin Rainforest Lodge was comfortable and clean. A bit rough round the edges and rooms are in need of updating, but the setting is lovely and the excursions were lots of fun and something different to the river safaris. 

Would thoroughly recommend Borneo Eco Tours for an exceptional service. We had the best time and made so many special memories.

KathyTo123
United Kingdom, Nov 2017

Nancy Jansen-Vreeburg

Wonderful place! Great villa’s, nice food, great river cruises!

Nancy Jansen-Vreeburg
, Dec 2017

Christine Pham

Great staff, amazing facility, abundance wild life and awesome food. We really liked this place!

Christine Pham
, Nov 2017

Geoff Shepherd

Fabulous lodge hidden away on the river up the jungle. Wonderful English speaking guides and great facilities.

Geoff Shepherd
, Nov 2017

Sue Lang

An awesome place to visit and stay at. Enjoyed the river trips and the staff are very friendly and helpful..

Sue Lang
, Nov 2017

manoj madhvani

Amazing!

Amazing 3 day stay here, a very warm welcome by the whole crew , saw the big 5 so all ticks there And what a surprise evening meal finished off with presenting us our Wedding anniversary cake ???? Thank you again and god bless

manoj madhvani
, Nov 2017

Louster22

A real ecolodge and very good benefits!

Sukau Rainforest Lodge is located along the Kinabatangan River, close to the hamlet of Sukau. The activities are oriented towards the discovery of wildlife from boat trips. Highly recommended! + Very good service, quality food, dressing well designed, spacious and welcoming common areas, genuine concern for the environment (waste sorting, use of photovoltaics, reducing the ecological footprint, social and ecological programs with local communities) , knowledgeable guides. - Activities "off the boat" limited, standard rooms a bit dark and "cavernous" failed internet (but it is in the jungle, we must not forget).

 

Louster22
Switzerland, Oct 2017

MagicTorchster
Magical place in the jungle!

Wonderful place in an amazing setting. After a long day we were cheerfully greeted, shown and encouraged, how to wear a sarong, and personally shown to our rooms. There¹s a small bar, a shop, a dip pool, and walkways round the area. We were lucky enough to be visited by an Orangutan in the lodge itself. There¹s early breakfast, breakfast, lunch, tea and dinner. All food is a buffet, quality and variety is excellent. Everyone is really friendly, and the atmosphere is great. A truly magical place.

MagicTorchster
United Kingdom, Oct 2017

pyrolithos
Cozy Lodging, direct river access

We were here to view animals in nature. 
didn't expect such fine food or air conditioning. The boardwalks through the woods were a plus - especially when encountering pig-tailed macaques. Bold little fellows - that would snatch unattended riverside breakfast items if not guarded,

pyrolithos
, Oct 2017

Michael866
Amazing - couldn't fault it!

We stayed here as part of a tour of Sabah taking in Sandakan, Selinghan Island, Danum Valley and Kota Kinabalu. Our experience at Sukau was wonderful - the accommodation, service and facilities were considerably better than we were expecting at a lodge in the middle of the forest. The staff were all friendly and helpful, and the guides were extremely impressive - first at making sure that we got to see the wildlife, and then by being so well-informed about everything that we saw.
Really exceeded our expectations - contributed to what was a memorable holiday.

Michael866
United Kingdom, March 2017

Johan_Cauwels
Find the right guide and enjoy!

I stayed here for three days and two nights, half november. That is in low-season and I can only encourage you to do that as well. 
The place is much quieter and far more enjoyable. First of all it's less crowded on the river and there is more space in the boats. And second of all, there are less boats in the river, so the wildlife is less disturbed and more at ease. It is one of the things I fear for this region : overkill of tourism.... all the lodges are expanding. And that means more people invading the space of the animals. 

Having that said : fantastic place, good food and friendly people. Keep in mind you're in the middle of the jungle, so not all luxuries of a 5-star hotel are available. But it's pretty close in here. 

And if you can : ask for Rahman as your guide. He's a young, little, geeky looking guy, but he sure knows his stuff. He's got a good sense of humour and is very entertaining in his explanations, but first and foremost : he sees things some of the other guides I met, just didn't spot. Thanks to him we saw several orang utangs, elephants, crocodiles, monkeys, hornbills, you name it.... A good guide is essential in a place like this, and Rahman sure is. 

But remember : you're in the jungle, no guarantees that you'll spot all of these animals. After all : it is not a zoo. But Sukau Rainforest Lodge makes it very comfortable to spot them.

Johan_Cauwels
Belgium, Nov 2017

Andrew M
Amazing - best 3 days of a 3 week holiday

We did not know what to expect and had packed a lot into our holiday, but the reason for venturing to Aisa was the Orangutangs. We had read about Sukau.

the booking was done on line very easily with the agent and on the one time we did need to talk to him, we did a skype call.

We booked one of the new rooms, which was very nice. The shower / toilet room ws particular well done. For those that are expecting 5 star luxury, this is not the place for you - there is no TV etc - but you dont need it! 

We were picked up at the airport (after Malaysian Airways lost one of our bags - the guys at Sukau swung into action and 24 hours later, we had the bag).

A 2.5 hour boat ride to the lodge in not unpleasant and keep an eye out for birds other communities and if you are really lucky you may see elephants on the move.

We were incredibly lucky when we arrived, we unpack and walked out of our lodge and there right in front of us, was a mum and a baby Orangutang in the trees - no less than 100m away from us.

You do 2 trips by river per day (I would definitely recommend the night cruise) and the guides are excellent, getting you to the right places on the river. This is rainforest and nothing is guaranteed with nature, but I would be amazed if you didnt see at least 3 of the top 5.

Food is buffet food at meal times, but the food was good and well prepared, with a number of western and Asian options.

We will definitely return.

Andrew M
United Kingdom, Nov 2017

ReneSchwinge
Awesome stay in the jungle!

My stay in Sukau Rainforest Lodge was unforgettable.
I was skeptical while booking my trip: to send money to the other side of earth and don't know who are the people on the other end.
But it turned into an amazing trip with gentle guys, pretty good logistics and accomodation.
The bungalows were verry clean and cosy. you can take a hot shower if you like. Where was this offered to you in the wilderness last time?

People are verry kindly and help you to every wish you have.
WLAN did not work so good all time, but on the end, did I really needed it in this surroundings?

I can recommend Sukau Rainforest Lodge from deep of my heart to everyone who wants to see Borneo spectaculare wildlife.

René

ReneSchwinge
Germany, Nov 2017

Mick L
Great stay in the jungle!

We stayed at the Sukau Bilit Rainforest Lodge as part of our tour around Sabah. Taking the boat down river to the lodge we saw our first wildlife, a 3 to 4 metre crocodile sunning itself on the bank. Pretty cool!! Saw a lot of wildlife on our boat trips on the river, such as proboscis monkeys, a Bornean pygmy elephant, long tailed macaques, monitor lizards and a variety of birds. The lodge was right on the river and we were lucky that our guide was able to get us an upgrade to a VIP chalet for our 2 night stay. The room was lovely, with a nice verandah (with his and hers hammocks) and plenty of space. The air con worked well, which was great after sweating it out in the jungle, and the bed was very comfortable. The breakfast was good, as were all the meals we had at the lodge. Dinner was served at 7.30pm, which (for me) was a little on the late side. The manager (Jimmy) and the staff were very friendly and helpful, and Jimmy was always up for a chat over a beer or two. The only issue I had was with the wi fi. You only got an hour (free) and it was very slow.
If you are looking to have a (comfortable) jungle experience, I would definitely recommend the Sukau Bilit Rainforest Lodge.

Mick L
Australia, Oct 2017

Martin s

Dreamlike!

Super Lodge in the jungle. Nice and helpful staff, nice rooms, good food, beautiful surroundings. What more do you want. She is currently building more buildings. Therefore, the resort will likely be larger lot from the 2018th

Martin s
, Nov 2017

Antti E
Great Rain Forest Wild Life Tour in Sabah

We spent for nights with Borneo Eco Tours on Kinabatangan River and Danum Valley. Expectations were high, but the tour ended up passing them. Three wild orangutangs hanging in a fig tree above our Villa as we go into Sukau Rainforest Lodge was just one of the many high points. All the staff with the operators of the tour (a lot of them subcontractors) were professional, friendly and accommodating. 

Special thanks to our guide Adzel at the Borneo Rainforest Lodge in Danum Valley for sharing his knowledge and showing us all the cool stuff.

We'll be back.

Antti E
, Nov 2017

Thom F
Excellent wildlife safari in Sabah

We flew into Sandakan at night and took off to Selingan island next day. The stay at this small tropical island was truly amazing and we even saw one green sea turtle laying eggs in the afternoon.Thanks to our guide and the entire staff on the island. The next day we went to the conservation centres in Sepilok before going inwards the beautiful Kinabatangan river. One our way to Sukau Rainforest Lodge we saw a lot of wildlife and we even spotted one "big" Borneo elephant on the riverbank. We stayed at the beautiful lodge for 2 nights and the whole experience was truly something to remember. The wildlife was wonderful and we saw the big five and to spot a wild orang utan was a highlight. The Hornbill Boardwalk with our guide from a family of Danum head-hunters was an eye-opener for "modern" people. We also had the experience of real tropical rain and thunderstorm during out stay in the Borneo forest. Thank you to Borneo Eco Tours for a Sabah visit to remember for life.

Thom F
Norway, Nov 2017

Suzanne L
True professionals

We have travelled all over Africa, Europe and Australia and I can honestly say that this company is one of the most professional I have ever had the pleasure of holidaying with. From start to finish it was the most well organized trips I have been on. Every step of the way there was staff member to meet and greet and went exactly as planned. At no point did you feel “ what next”. The staff are helpful, friendly with excellent English . The guides were knowledgeable and very attentive to what you wanted to see and do. I cannot find enough words to praise this amazing company and country.

Suzanne L
South Africa, Nov 2017

Sergey K

Excellent recreation in the lap of nature with elements of extreme sports!

My girlfriend drove the ATV for the first time. Positive emotions were more than enough! And I, as an experienced traveler and the driver of various vehicles, like wild untouched nature + the fresh mountain air! The guide is interesting talking about our itinerary and answered all my questions with pleasure! I would recommend this tour!

Sergey K
, Nov 2017

Vitanus Bongkok Sungkit

Baa....mari2 datang melawat KIULU

Vitanus Bongkok Sungkit
Malaysia, Nov 2017

 Christina Meky

So beautiful view !! hey guys come to KIULU FARMSTAY .! rugi kalau tidak datang .. PROUD TO BE SABAHAN ! thats was a greats place !

#kitakitajugabaini
#kiulufarmstay

Christina Meky
Malaysia, Christina Meky

Azlyana Adnin

Azlyana Adnin
, Nov 2017

Marry Line

Marry Line
Malaysia, Nov 2017

Fred Hii

Fred Hii
Malaysia, Nov 2017

David Lim Kuching

David Lim Kuching
Malaysia, Nov 2017

Linda Weir

Awesome!

An awesome experience visiting the Sepilok Rainforest Reserve and Orangutan Sanctury with Borneo Eco Tours, our guide couldn't have been more helpful. Highly recommend touring with these guys.

Linda Weir
, Nov 2017

Saskia McK

This place is paradise! We booked a 4D3N tour with Borneo Eco Tours and stayed here. The boat ride to the lodge was fun as their boats were quite powerful. The whole lodge just really fits into the scenery. The staff at the lodge were all wonderful. All tour guides including the night cruise tour guides were awesome and were very knowledgeable. And if you go on a night cruise, go with Hawkeye, I still don't understand how he spotted those tiny creatures... You should also join the Orangutan Talk as it was super interesting and don't miss the the hornbill walk. I could have stayed here forever. But the food was quite boring, I missed the good Malaysian food a lot. Everything was pretty westernized. Cocktails were great at the bar, don't miss them! And the walls are quite thin and it was loud at times. Only the macaques are louder when they run around on the roof.

Saskia McK
, Oct 2017

jon bean

Great tours and lodges. Well organised. Friendly and helpful staff. And the animals weren't bad either.

jon bean
, Oct 2017

ariel soto

We took a tour this October that included Sepilok ,Sukau forest ( Sukau rainforest lodge ) and Danum valley ( Borneo rainforest lodge ). The accomodation, food , services, cruises and safaries were of a good standard to ensure a happy end of the day journey for the two of us. The guides selected were experienced and had good knowledge of the flora and fauna of the area and excelled in finding the animals especially pygmy elephants. In summary, apart from the Borneo big 5 , we saw and photographed a variety of birds and mammals specific to this beautiful rainforest.

ariel soto
, Oct 2017

Helen Atkins

Thank you Oviena and the team at Borneo Eco Tours for proving my husband and me and our two grandchildren with a wonderful holiday in your country. Our time in Sabah and Sarawak was filled with amazing experiences and your tour guides were excellent. They were very knowledgeable, kind and always on time for tours and transfers. Our grandchildren learned so much. The visits to the orangutan centers were world class and we enjoyed the variety of activities as well as the excellent accommodation. In all, a truly memorable holiday.

Helen Atkins
, Oct 2017

Annette Ann

Very beautiful and fascinating view of river side.

Annette Ann
, Oct 2017

PhoneVideo Raffy

PhoneVideo Raffy
, Oct 2017

Ambrose Hanlon

Ambrose Hanlon
, Oct 2017

Diver-Hiker
Great Wildlife Viewing

Our stay was 3 nights, part of the "Borneo Big 5" Experience, which also included 3 nights in the Danum Valley (see review of the Borneo Rainforest Lodge). We were picked up at the airport in Sandakan and taken to Sepilok Orangatan Sanctuary where we awaited our tour before heading to the boat for Sukau. We saw birds and even orangutans on the long boat trip. We were briefed upon arrival. We wish we had booked a villa as they looked beautiful and were a bit more secluded. The room we had (a standard) was very basic but decent. It was very cold though (and created a lot of condensation). We were never able to regulate the temperature. It also lacked good space for clothes (only a few hangers). An empty wall would have been a great place for hooks! The tours were by boat down the river, and we saw many monkeys, including Proboscis (which was our dream). Also saw snakes, crocs, and numerous beautiful birds, including hornbills (Oriental and Rhinoceros). We did not expect to see pygmy elephants (so we weren't terribly disappointed when we didn't see them). Our guide was very good. If everyone in our 'group' was on the boat trips, it was a bit crowded for elbow room (3 across a bench seat), which would be my only complaint. Food was very good (people had hearty appetites and it sometimes took a while to restock the buffet, so get there early if you are concerned). We had quite a bit of down-time between morning and afternoon outings, so a villa would have been a nicer place to hang out. We had rain a few times (not shocking as this is the rainforest!), and it did not stop any of our activities. WiFi is very sketchy (not complaining since we were literally in the middle of nowhere, but we had an urgent issue back home and not being able to communicate readily was tough). Not sure a phone or wifi card would have helped but we will look into that for future trips. Overall a fantastic experience. Just wish we'd spent more time there (and booked a villa!).

Diver-Hiker
United States, Aug 2017

Dwooda
Mixed Experience

Overall we enjoyed our stay here but it certainly did not feel current in terms of being an award winning eco-lodge. We did night cruises as well as the early morning and late afternoon trips and had good sightings. We loved the little tributaries and the kingfishers and owls were a bonus. It was a shame to see so much plastic rubbish in the water - there was no evidence that preventing further pollution or clearing it up was a priority sadly. Jamil was our guide on most of our trips and he really was excellent. He seems to coordinate a number of groups and more independent travellers and is very attentive to all. I was pleased to have access to a pool but it does look in need of refurbishment. There was building work and the noise kept the wildlife away from the boardwalk which was a shame. Once building is over I would recommend the villas as the lodge rooms are in a simple terrace so you can hear your human neighbours.

Dwooda
United Kingdom, Sept 2017

HappySue
Great Place To Be- But a Few Small But Not Manageable Issues.

We recently stayed here on a Borneo Eco Tour 3D2N package. The trip organisation was excellent and we had Jamil as our guide. As many have said the fun part is getting to the lodge is the boat trip.
Sukau is for me as you would expect it to be, rustic and relaxing. Service from the staff was excellent. Food was as good as you can expect it to be given the location and very tasty. BUT when there is a large grip staying it does tend to disappear quite quickly and is not replenished so make sure you do got for your meals at the "call of the bell".

Unfortunately we did not have any hot water in our room (13) but I know that others did have plenty, but for us that wasn't a problem as it added to the adventure.

We were given a twin room and to be honest as it was so warm and you tended to be quite tired it was nice to have the individual space- I'm sure my husband will agree :-)

Trips out on the river are excellent and it is really pot look as to what you are able to see and how close you can get. We did see most things and only one Orang-utan at a distance, but still a great memory and a few good pictures to take home.

Room Tip: Apparently Room 10 is nice!

HappySue
United Kingdom, Oct 2017

Bted
Great Place

We really enjoyed our short 2 night stay with borneo eco tours. Lodge staff were lovely. The food was pretty good really if you are quick!...its a bit of rush when the gong goes. I wonder if splitting dinner sittings into 2 would work better and make the dining experience a bit less stressed. Glad we upgraded to the new villa, they are a lot bigger, nicer and more private than the old rooms. Did manage to spot a few orangutans but quite high up we also saw 1 elephant and lots of proboscis monkeys and hornbills etc 
Good to have the small plunge pool ,but it needs a bit of cleaning up.
one other point was that more effort could be made to screen the water tanks at the back of the villas 
An enjoyable experience overall

Room Tip: new villas are worth the expense

Bted
Australia, Oct 2017

Jacquie R
Enjoyable Stay

Recently stayed at this lodge as part of a Borneo Eco Tour. Although we were first given a twin room, this was quickly and professionally fixed as soon as I asked for a king room. The customer service was exceptional! The food was good in the restaurant, the rooms were clean and fairly comfortable. We found the bed to be a little hard, but that's a personal preference. The monkeys love to wake you with a bang early hours but we just loved this as all part of the experience being in the rainforest, after all we are in their home! We were lucky to experience seeing a mother Orangutan and her baby in the trees right above us on the boardwalk at the resort. This was amazing! I also had a foot massage along with a neck and shoulder massage and this was so good. The room was comfortable with aircon. and a fan. We also cooled off in the their dipping pool which was lovely and refreshing. All in all we thoroughly enjoyed our stay here and the river trips looking for wildlife, which was in abundance. This place is truly an amazing spot to enjoy nature in it's own environment.

Room Tip: The chalets look great, I'd give these a go next time instead of staying in the main lodge.

Jacquie R
, Oct 2017

Martin M
Wonderful Place in the Rainforest, Awesome Wildlife Encounters!

This lodge is an amazing place! The stuff is very friendly and helpful and the guides very knowledgeable. We spent 4 nights there, were very lucky to see orangutans and even elephants. Many proboscis monkeys and a lot of other species. One of the best places we ever stayed at.
Our room was nice, the food was awesome.
The lodge and the sister company Borneo Eco Tours are ecofriendly and trying to be sustainable, also working according to the 17 items of the agenda 2030 of the UN.
For a few days in the Bornean rainforest for wildlife experiences this is a great place to be!

Martin M
Germany, Sept 2017

AMGMiltonKeynes
Wow, an Amazing Place to Visit!

We spent two nights at the Sukau Rainforest Lodge as part of a tour organised through Rustic Borneo. Reachable only by boat, the lodge is simply stunning. The rooms are beautiful and spacious with a decent hot shower! The location couldn't be more beautiful - on the banks of the river surrounded by the rainforest. We took several trips on the river as part of our tour and saw macaques, proboscis monkeys, orang-utans, hornbills and crocodiles, to name the most memorable. The staff were very warm and welcoming, the selection of food and drink is also excellent. I can't recommend this place highly enough - get visiting!

AMGMiltonKeynes
United Kingdom, Oct 2017

Chowbbby
Seeing the Orangutans and Other Primates

Joe and Jessie did a excellent job in giving us a tour in visiting the Orangutan and other primates I recommend in using and Borneo Eco Tours anytime.

Chowbbby
, Oct 2017

bbobbitt27560
Borneo Nature Tour

My fiancé and I just returned from a 10 day holiday in Borneo. We have travelled extensively to many counties and every continent. I would rank Borneo as one of my most adventurous holidays yet.

I worked with Cyndy Edwards from Borneo Eco Tours to arrange our holiday. Cyndy was wonderful to work with. It was my preference to arrange all accommodations via email due to a 12 hour time difference between our time zones. Cyndy was very patient as I navigated through the many available options and accommodations that would best suite our requirements for the perfect holiday in Borneo. 

Thanks to the assistance of Cyndy we had the opportunity to visit Mulu (2 days), Kota Kinabalu (3 days), Sakua Rainforest Lodge (2 days) & the Borneo Rainforest Lodge (3 days) in Danum Valley. There was a company guide waiting for us at each destination for transfers to our accommodations. At no time did we have to wait to be escorted from the airport or transfer via overland to our accommodations. This was very convenient and conforting. We are very pleased with each well trained and knowledgeable guide.

Borneo is a destination like no other with its’ unique wildlife. Each stop on our journey offered a very unique experience from the other. Mulu was awesome with the 3km hike to Deer Cave to experience the millions of bats. Kota Kinabalu was fun with the 2km hike on Gaya Island with our guide Andrian as well as the visit to Mt Kinabalu.
Sakua Rainforest Lodge was my personal favorite with animal watching from boat rides on the River with our guide Roman. Last but not least Borneo Rainforest Lodge with the 4.5KM hike on Coffin Cliff Trail with our guide Synfyx was very enjoyable yet challenging.

I can only say thank you to the professional and knowledgeable team of Borneo Eco Tours personel.

bbobbitt27560
, Oct 2017

Bted
Excellent Tour Company

Great communication and organisation and very professional in all aspects. Very slick from hotel pickup, transfers, guides, accommodation and drop off. Well done. We did teh 3 day 2 night wildlife sukau trip which was outstanding . Thanks to Ramon our guide who was very kind and knowledgeable

Bted
Australia, Oct 2017

Sam M
Sabah Wildlife Safari

I just finished doing the 8 day Sabah wildlife safari (BB10 B) and thoroughly enjoyed it. I booked this at relatively short notice (10 days) and Kimberly at the office was a great help in getting this organized quickly for me. 
From my first meeting at Sandikan airport, Jassie, my driver was there to collect me. Great guy, super friendly... I proceeded to Sepilok nature resort which was great, very nice lodge and accommodation, good food, even had visits from the orangutans from the neighboring sanctuary. The following day Hazwan, one of the guides from Borneo eco tours (Rockstar...! Great guy, super friendly and knowledgeable) took me on visits to Sepilok orangutan sanctuary, Borneo sun bear sanctuary and the Rainforest discovery Centre... after two nights there, Hazwan collected me for the 2 1/2 hour boat trip down the Kalimantan river to my second stop at the Sakau rainforest lodge. This place too, was great... good lodge, great food (Amazing omelettes for breakfast), very friendly staff and really good wildlife viewing. Even was lucky enough to see a herd of 30+ Pygmy Elephants crossing the river... 
After 3 nights there, Jassie collected me for the 2 hour drive to Lahad Datu where I was dropped at the Borneo Rainforest lodge offices, after a warm welcome I was transferred in a very nice new 4x4 for the 2 hour drive to the Danum valley to the lodge, such a beautiful place, great accommodation, no air conditioning (they do have ceiling fans) in the lodge which was actually good as I wasn't going from cold to hot which helped me adjust to the heat and humidity (Wifi and cell service here pretty much non existent but hey, you are in the middle of the rainforest!) My guide here, Azmil, also was a great guy, very knowledgeable, saw great wildlife (Orangutans, Red leaf Langurs etc). Food here was great, staff great, and even woke to the calls of Gibbons across the river (so cool). After 2 nights here I was transferred back to Lahad Datu for my afternoon flight to Kota Kinabalu. 
Everything went perfect as planned and I have no hesitation in recommending this company... Was a great Bucket list experience in seeing wild orangutans...! Would go back in a heartbeat...!!!

Sam M
Australia, Oct 2017

Jacquie R
Exceptional

Hubby and I recently travelled with Borneo Eco Tours for a 3 day wildlife tour through Asia Escapes. They did everything! From flights, airport transfers, accommodation and the tour itself. Our guide, Joy, was very informative and professional. She's very good at her job and we were lucky to have her as our guide! Along with the staff who picked us up from various locations either by car or boat, they were all very friendly and professional. This company is a great company to travel with and I would recommend them to anyone. Everything went smoothly from the time we left to when we arrived back home. I couldn't fault them. If you want to enjoy a wildlife experience then pick Borneo Eco Tours, they are the best!

Jacquie R
, Oct 2017

Stevie-the-Scot
Simply The Best!

We used Borneo eco tours for several tours plus our airport transfers. All the guides and drivers we met were amazing with a wealth of local knowledge. Vehicles were clean and comfortable with good aircon, which does help when it's hitting 38c. Would highly recommend and will use again when we return.

Stevie-the-Scot
, Oct 2017

MCG66
Wildlife Viewing

We were recommended this company by fellow hotel guests. Having already booked our flights and hotel separately we booked a day tour online. We were collected from our flight early morning by our most helpful guide. As it turned out it was only myself and my husband on this tour so we had the minibus,guide and driver to ourselves all day. The guide knew the best timings to visit the different places. We started with a visit to Sepilok to see the orangutans followed by a trip to Labuk Bay to see proboscis monkeys. We then we're taken to a lovely restaurant for a tasty 4 course lunch. After lunch we visited the sun bear centre. We were able to spend as much time there as we wanted before we were taken to our hotel. All entrance fees and lunch were included in the price of the tour. It was value for money. We had an excellent day and saw everything we'd come to Borneo to see. Highly recommended.

MCG66
United Kingdom, Oct 2017

Elizabeth M
The Big Five! And A High Five to Borneo Eco Tours

Borneo Eco Tours made our 9 day trip to Borneo very easy. From my first communication via email almost a year in advance, to our final good-bye in Lahad Datu, Borneo Eco Tours was courteous, professional, and comfortable.
Cindy helped me plan our trip to Sukau Rainforest Lodge and the Borneo Rainforest Lodge. She patiently and immediately answered my many questions and gave good advice on the logistics of travelling the area. When I needed to change the type of accommodation within Sukau, she was readily available to help. She forwarded a detailed itinerary with additional tips and information about the culture of Borneo. (Thanks to her information, I was able to do additional reading about the Gomantong cave ahead of time and opted not to go in with the group. I was able to watch an orangutan mom with her baby right outside the cave while I waited for them to come out!)
Once we arrived in Borneo, the drivers were always on time, the vans and boats were in good shape, and the accommodations very comfortable. With the help of the excellent guides, we saw orangutan, proboscis monkey, crocodile, pygmy elephant, and 5 species of hornbill (among other beautiful birds). We were very happy with our trip and I highly recommend the service of Borneo Eco Tours.

Elizabeth M
, Oct 2017

Liz G
Exceptional - Highly Recommend Booking Through Borneo Eco Tours

My husband and I went on the 3 day 2 night KINABATANGAN WILDLIFE SAFARI and it was sensational. We were lucky enough to see the Borneo big 5 and our guide Jumanji was fantastic. We did the additional 'Elephant Search' tour and it was well worth it but was 5 1/2 hours on a boat. Our captain tracked a group of elephants and when we finally found them it was the most amazing thrill. Borneo Eco Tours also organised our stay at Lankayan Island which again was an incredible experience. 
Borneo Eco Tours was fantastic from the beginning to the end. My emails were always replied to promptly and the organisation was great at every point.

Liz G
Germany, Oct 2017

elizabethannw2017
Fantastic 5 Days!

Just returned from a most amazing trip with Borneo eco tours. Would highly recommend! So well organised in a very relaxed way. We did thirteen Island and then 3 nights in Sukau Rainforest Lodge. Just amazing, was way better than our expectations. Need to make a special mention to our tour guide Jamaidi ( Jamanji ) he was so enthusiastic and knowledgable, very lovely guide. We were sorry to be leaving. I would not hesitate to whole heartedly recommend this tour company. It was just an awesome trip from the first enquiry to being dropped back at the airport.

elizabethannw2017
Cambodia, Sept 2017

Nikki O
Best Decision Ever!

We had a VERY short window in Borneo - literally a few hours and we really wanted to see Sepilok Orangutan Centre. Raymond picked us up from the airport around 8AM. He was such a great tour guide with perfect english and very funny guy! We had the best time ever and he taught us a lot about the Orangs. We also went to SunBear centre across the road. Really good experience. Then we were dropped back at the airport for our 2.30pm flight. Thank you Raymond and everybody at Borneo Eco Tours for our amazing trip.

Nikki O
, Sept 2017

girlinagirdle
Wildlife & Guides 1 - Hotel 0

Summary:

I agree with all of the 'average' reviews and the critical focus on accommodation and food, but the wildlife and our lovely lovely guides means it's a 4* (very good) from me.

Detail:

The river transfer is great fun, however on the way our driver hit a log and broke the engine so we had no way of getting to the Lodge. It was clear there was no back up plan. We hopped onto another passing transfer (but don't know what we would have done if we had been on the last rather than lead boat) There were no radios and they were calling each other on phones that didn't always work/pick up. We were lucky. Half our boat had to wait in a tropical downpour to be rescued a couple of hours later. I feel in the middle of the Borneo rainforest there needs to be a backup plan or the drivers need to be more careful.

On arrival, our room was great. It was a new villa with large bathroom, hot water and plugs. No wifi. A wardrobe rail but no coat hangers, no safe, no fridge and no toiletries so it didn't quite hit the mark after first impressions and given how much we had paid, I would have expected complimentary shampoo etc in a room like this (refillables are fine to keep waste down) which was alarming as I didn't bring any. Twin beds were pushed together and as uncomfortably hard (for me) as any I have ever slept in.

Our guides were the best! Fernando was without doubt the stand out part of our trip. Knowledgeable, enthusiastic and friendly he worked hard to show us wildlife. And on the last day Noah and his eagle eyes stepped capably into his shoes to look after us. I really liked the ethos of bringing and refilling your bottles. As well as the additional efforts to organise trips, talks, walks and fill your travel days in Sandakan with activities.

I wish the pool had been a bit bigger. The pool is tiny. Really very small - think plunge pool. And it can't cope when the lodge is full (which it was). It was a shame because we were there for a bit and it would have been nice to lay by the pool in between cruises. There's not an enormous amount to do otherwise.

The food is terribly dreary. Personally, I didn't like the pressure that meant that as soon as a meal was served (the gong tolled!) people ran to get there - partly because it ran out. Dinner occasionally perked up. 

The breakfast is spectacularly boring. Things ran out and weren't replaced. It feels lazy and at odds with with our room. If you can make rice for dinner you can make nasi lemak for breakfast and if you can do omelette you can do roti canai. You also need to not run out of food. I also don't buy the middle of the jungle line - because it isn't. And it's the easiest serve in the business. You know exactly how many covers and the exact hour people will be eating a self-serve buffet.

Largely food ran the gamut between tepid and cold. And always greasy.

The FB Manager is grumpy and got huffy if you asked for more coffee ("there's always coffee- well there's not, or getting shouted at for using the wrong cutlery when the designated stuff had run out), which is a problem when service is not running smoothly, which it rarely did. I think we were all a bit scared of him by the end.....

Overall I think it has ambitions for a 4* (new rooms which are very swish) but it isn't delivering and can't quite decide what it wants to be; a research centre or a safari lodge. There's massive potential to bring together accommodation and experience into an incredible package but it's not there yet. 

Bearing in mind the whole cost of the trip, the accommodation and hospitality was more inconsistent than it should be, and really quite average. However, the boat trips, the guides and the wildlife were absolutely wonderful. I would go for them alone.

girlinagirdle
United Kingdom, Sept 2017

NALondon
AH MAZE BALLS!!!

If you have got this far - you have probably already reserved - Well done!!
I made all the inquiries directly and found the communication with Cindy at Borneo Eco Tours excellent. We stayed 3 nights at the lodge (most people cram it into two days, which seems doable). Collected at Sandakan Airport and from that moment on, we sat back and enjoyed the ride. Our guide was awesome, spotting Viper snakes in the rainforest and hard to find Orangutans. We saw the big 5 in the first day and on the second and third (we were lucky). The lodge offers buffet food for breakfast, lunch and dinner and the food quality is really good and tasty.
A typical day - early morning cruise, breakfast - down time (option to walk along the rainforest floor canopy), lunch, Orangutan talk, tea/afternoon cruise/bat exodus, dinner, evening cruise, bedtime.

NALondon
United Kingdom, Sept 2017

CaleyS
Great Advventure

We stayed in a family room with our 12 year old son. We reached the river lodge by boat from Sandakan. The room was fairly small but quite adequate. The bathroom area was fairly big. The aircon worked well. The food was good but they did run out of some things if you weren’t quick! They did replenish it but it took some time. We were lucky to see the resident orangutans, Lucky & Day. We also saw the rest of the big 5 on our boat trips. There is a pool but there weren’t enough sunbeds or towels when we were there. Be warned that there were a lot of mozzies around and they loved me! Overall we had a great stay and loved wearing our sarongs at dinner (see photo)!

CaleyS
United States, July 2017

Elizabeth T
A Wonderful Experince

Our two day stay here was quite an experience. Marty, the guide who accompanied us on all our river cruises was excellent, very knowledgeable and very patient too! In fact all the staff were helpful and attentive. We didn't get to see Pygmy elephants or any crordiles but this did not detract from our enjoyment in any way. We stayed in one of the original standard rooms which was ok but quite dark and had no view to speak of. However they are in the process of building new chalet type accommodation which looks lovely. Some of them are already in use. The food was plentiful and quite tasty.

Elizabeth T
United Kingdom, Sept 2017

Karen L
Amazing, Exciting & Unique

We had the experience of a lifetime. We saw the Big 5 of Borneo, Pygmy Elephants, Orangutans, Proboscis Monkeys, Crocodiles and Rhinoceros Hornbills.Up at 5am everyday for boat tours, boat tours in the evening and additional activities.We stayed in one of the new villas. It's not 5 star more 3.5 star but it was clean, spacious, good shower and good air con. We weren't there for the accommodation! The food is ok and the staff are wonderful. Happy and can't do enough for you. But what really made this experience was our guide Hamit. What a lovely, funny, intelligent and informative man. He really enjoys his job and it shows. He went above and beyond to make sure our stay was the best. He is an absolute credit to the Lodge. If you get the chance, BOOK IT! You won't regret it.

Karen L
United Kingdom, Sept 2017

fvr1021
Most Ecellent!

Our lodge was far more luxurious than I expected. The staff were super friendly and helpful. Tours and activities were fantastic and all the tour guides were excellent- and went the extra Mir to make sure you enjoyed the tours- especially Nexter!! We saw all big 5 animals and many many more. Cannot recommend this lodge enough. Food is so-so but you don't go for the cuisine! 
Amazing experience.

fvr1021
United Kingdom, Sept 2017

alfredballie88
Nice Place For Borneo Safari

Sukau Rainforest is a nice place in the middle of the jungle. The staff is very friendly and helpful. The tours/cruises and tourguides are fantastic with lots of wildlife around! Rooms are good but a little noisy. The WiFi is an issue, they have a daily limit on data resulting in no internet if another customer has been on Youtube in the morning... They should fix this by providing a datalimit per customer instead of a joint datalimit.

alfredballie88
, Sept 2017

Sam S
Ecellent Guides & River Cruising

We stayed here as part of our honeymoon trip. Our room was adequate but a little on the dark side and no view at all out of the window unfortunately. They are building new lodges though which look superb. The best part about this place though are the guides and river cruises. It's simply amazing. Marty our main guide was exceptional. As was Steven who was with us for the first cruise. How they can spot a tiny kingfisher at night from a distance I will never know! Marty made sure we saw everything possible - the top 5 were all ticked! He was very knowledgable and a genuinely nice guy. The food here is very good and plentiful.

Sam S
, Sept 2017

njhaining22
Ticked Off One On Our Bucket List

We spent 4 days at this wonderful lodge The accommodation was excellent and the food was great. The fantastic excursions up and down the river with exceptional guides was all we could ask for + more. A fantastic experience for all ages.

njhaining22
Australia, Sept 2017

Mark S
Just Fantastic!

An experience that will stay with us for life. We stayed for a few days at the Sukau lodge, and enjoyed a variety of the tours and excursions on offer. Amongst the group of welcoming local guides we were lucky to have the benefit of Steven's deep knowledge of the forest. I heard a handclap in the street yesterday and was transported back to the story Steven told of communicating between members of his tribe...

 

Mark S
, July 2017

Cassie F

Break-Away

i have to admit that when i first found out there would be no mobile reception and TV i was worried on how to keep a 2 and 6 year old entertained! but i decided that i needed to breakaway from that connectivity and reconnect without these technology devices. upon reaching the area, we crossed a suspension / hanging bridge. the kids found that amusing. then when they descended from the bridge, they ran around like wild chickens. when we approached the fig tree i was actually impressed how compact yet complete it was. we decided to do half and half for food - cook and also enjoy the local dishes which could be ordered. we went to the river for a dip, fed the fish in the pond, played with the local musical instruments, did a slight trek in vain to find a buffalo (don't make promises you can't keep to kids - so i learnt). we found the village buffaloes bathing in mud and owh gosh the kids were ecstatic. at night, we had an early dinner. Helenna (who prepared our food) and Aryl (our guide) stayed on to play and chat with us and the kids. by 9pm, we called it a night. the area is so calming and it really did give me a sense of peace. would i return? yes. how would i vacay there again?with friends! Imagine having a private space all to yourself and friends, BBQing and just enjoying the night. Now there are only 2 rooms, but you can camps comfortable in the shaded area. I would also have done Quad Biking but didn't have enough time for that. 

breakaway and get away. 
here at the kiulu farmstay

Cassie F
, Sept 2017

thomasjones1234
Awesome Time and Very Professional

Did the quad biking a few days ago and what an experience. We were picked up from KK and onto the quad biking. Safety briefing was thorough and the practice was fun. I tried a semi automatic and it was easy to master. All the relevant hills and drops were covered correctly. We were even allowed to have a blast too as long as you were safe.

 

thomasjones1234
United Kingdom, Sept 2017

Jonathan S
Rumbling Engines In The Jungle

We were looking for something to do to fill in our last half day before we flew out - really glad we found these guys. Extremely reasonably priced, scenic drive out there and really amazing country for a ride. No technical riding, which gives you a great chance to look at the amazing country you're in. Friendly, helpful staff from start to finish - a great end to a fantastic holiday.

Jonathan S
New Zealand, Sept 2017

Radek S?owi?ski

Thank you Joy ! We saw with you the big five of Borneo !

Radek S?owi?ski
Poland, Sept 2017

Mike Scruton

Mike Scruton
Canada, Sept 2017

Ani Vemulpad

Borneo Eco Tours Are Fantastic!

Borneo Eco Tours are fantastic. Highly recommended! Our tour consultant Oviera was extremely helpful, offered advice tailored to our needs, and ensured no detail was overlooked. All guides were friendly and knowledgable. More importantly, they are all passionate about sustainable tourism, which is great to see. Special shout out to Eryanto, our guide for 3 days - an absolute champ. Thanks to him, we spotted all the big 5, and had a great time in Borneo.

Ani Vemulpad
, Sept 2017

Irene van der Post-Nutter

We just got bumped. We were booking late notice (12 days before tour departure) and had to chase the confirmation. I explained: no problem if you cant take us on a tour, but just let us know so that we can find somewhere else. Staff kept us hanging on. Eventually we got the confirmation! Now, on the day of departure to Malaysia (5 days after booking through the site) we got an email informing us that after double checking we cant go. Do you have different dates? Not even a sorry. I'd explained we had a tight time slot. This could seriously ruin someones holiday, so make sure you follow-up with them and book far in advance.

Irene van der Post-Nutter
, Sept 2017

Kris Smalling

Fabulous Trip!

We had a fabulous trip in Borneo. Borneo Eco Tours arranged our trip to climb Mt Kinabalu and our jungle lodge for 3 days. Our guides in Sandakan were great as well as our guide in the jungle and on the mountain. All transport was on time and moved quickly, bags transferred easily and communication was easy. We only wish we could have continued to explore more of Borneo and what Eco Tours had to offer.

Kris Smalling
, Sept 2017

Jack Levell

Excellent, Well Organised, Friendly & Helpful!

Excellent holiday planning. Well organised, friendly and helpful and we got to see lots of nature in Mulu and Sukau.

Jack Levell
, Sept 2017

Nikki O Carroll

Great Tour!

Great tour so efficient and our tour guide was amazing and very informative. We would definitely use these guys again and wish we were in Borneo for longer and were able to do more tours.

Nikki O Carroll
, Sept 2017

Opol Leopoldgihol

Opol Leopoldgihol
, Sept 2017

Gavin Nichol

Amazing Company, The Guides Are Extremely Knowledgeable & Friendly!

Borneo eco tours is an amazing company. The guides are extremely knowledgeable and friendly. They are passionate about animals and conobservation. I did the 4 day 3 night wild life tour and was pleasantly amazed with what i saw and in information provided. I had Levi as my guide on turtle island who answered all questions and gave me a great understanding of the turtles and a bit if Borneo history. I was on one of the boats that they had an issue with but due to great professionalism was rectified quickly. I was then lead by Jamanji at the rainforest lodge. Very knowledgeable and personable guy. Once again he was passionate about making sure all aspects of the trip went smoothly and guests saw as much wildlife as possible.
All in all an amazing trip i would recommend to anyone traveling to Borneo. Wonderful place with wonderful people.

Gavin Nichol
, Sept 2017

Rob Davie

Wonderful experience!

Rob Davie
, Sept 2017

Poul Erik Rohde

Friendly Staff & Great Rooms

Located on the river. Food court adapted "on the edge of" the river. Calm and relaxed atmosphere. Friendly staff and great rooms.

Poul Erik Rohde
, Sept 2017

Amy Hannah

Amy Hannah
, Sept 2017

Danny Chung

Danny Chung
, Sept 2017

Anon

Amazing & Great Experince!

Did this a week ago with Joe and Mr Sideon, amazing guys and a great experience. We both loved it, 2 hours of ATV driving and professional as well. There were 4 of us in total and lots of time explaining the route, safety.

Anon
, Sept 2017

Howard and Stone

Well Done & Thank You!

I have just spoken to Janet Stone and they had such a fabulous time  and thought you would like to know. They were particularly impressed with their guide at Sukau, she couldn’t remember his name when I spoke but she had noted it somewhere. She said they wanted to keep in touch with him and he had written something about his Facebook page being his village name? Anyway, she said he was an amazing guide so well done. They also mentioned about how fantastic the staff at Borneo Rainforest Lodge were and in particular the guide Adrian and the butler Daniel. So well done to them and thank you to the lodge for their upgrade and to you Nelly for requesting the private lunch by the river if you did or to them if they did? Anyway, very happy clients! They also saw a whole herd of pygmy elephant when they didn’t think they would as they were told they had moved on. Well done!

Howard and Stone
United Kingdom, 09 – 23 Sept 2017

Awang Saman Majingah

The best tour operator in Sabah. Proffesional guides and practices green policy.

Awang Saman Majingah
, Aug 2017

Andreas Infanger

We travelled as a family with 2 children. Easy to do so. The organisation with oviera was perfect. The people in the sukau rainforest resort are really friendly and helpful. The guides were all great, with good knowledge of fauna and flora. It was a nice experience, just a few remarks. Borneo eco tours always talks about the importance of ecological thinking but when we were having a really great tour outside, our bus parked on the parking lodge was running because of the air condition for the driver. This is not ecological thinking. And on the different kind of tours in the river they never used the electrical motor, although it was written everywhere, always running with the gasoline motor. And it was written that when you go on a night tour, you get a cd with 214 pictures. When i asked for these after the tour, they just told me that was just a promotion a long time ago....so please update your things.

Andreas Infanger
, July 2017

 Karen Kennedy

Amazing place. Been so lucky with our wildlife sightings. Fantastic foot massage and lovely food.

Karen Kennedy
, Aug 2017

 Amras Palantir

Facility, staff and tours are all excellent. For myself it could be a bit more active... But it's understandably not as a chunk of the people attending the tours are older.

Amras Palantir
, Aug 2017

Henriette Lykke Madsen

We had the plesure to stay 3 nigths at Sukau. Such an amazing place. We loved the smiling staff, the river cruises and the very beautiful new villa nr 10. We even loved the Barking Gecko that lived outside and inside our villa, and barked at us both night and day?

Henriette Lykke Madsen
Denmark, Aug 2017

 Rosa Troest Pamperin

I went there with my husband and 2 year old boy, for 3 nights, and it was fantastic. We can not recommend this place enough, and can't wait to come back. Thank you for all, especially finding our sons car in the river, after he dropped it. Thank you♥

Rosa Troest Pamperin
, July 2017

Megs_Again

If you want to get away from it all then this is the place for you. I loved my stay at Kiulu and my host Saidin did everything possible to make me feel welcome. The food was delicious and authentic and I really enjoyed the village tour. Thank you Saidin for playing the gongs as I walked across the bridge into the farm stay :) Make sure you include this little hidden piece of paradise on your travels in Sabah.

Megs_Again
Australia, March 2017

drc225

We stayed for two nights as part of a 3 day/2 night tour with Borneo Eco Tours. I've reviewed the services provided by Borneo Eco Tours separately as i'd rate them as 5* whereas the Lodge is only getting 4*.

Given it's a long way from anywhere the lodge is very well put together and run. We were in a standard room (not a villa) which provided two twin beds. The rooms are arranged with the bedroom as you walk in and then you go through to the bathroom area which also has a sofa area (alongside the sink with the toilet and shower in a separated bit) and has a glass window onto the forest. There is aircon and a ceiling fan. 

The rooms are basic but comfortable and you are provided with tea and coffee making facilities. There is a drinking water jug you can refill from various dispensers. There is no hot water in the sink. The shower hot water is provided by solar so you get one tank of hot water per day. In other words, have too long a shower in the evening and you may not have hot water in the morning.

Meals are on a lovely balcony overlooking the river which they are extending to apparently provide a new bar (currently in the centre of the Lodge). All meals are buffet style (included in the tour package). Breakfast has an egg station for omelettes and a toaster. Food was good with western and local options. 

Please note that the bar is expensive even by Malaysian standards (which is not unreasonable given the distance they have to cart it). 

Staff all very friendly. Tours, as i mentioned in the Borneo Eco Tours review, were excellent with very knowledgeable guides, etc. All boats in good repair with life jackets, etc. There is a broad walk at the rear of the hotel out into the rain forest itself where members of our group saw a mouse deer.

So why not 5*?

Firstly, there are a number small little things which could be addressed by training. For example, proactive buffet management. There appears to be no-one monitoring the buffet supplies and making sure that popular dishes are refilled before they run out. They do refill - eventually. It's a fair distance to the kitchen. Another example is the bar. Ordering a beer does not result in the delivery of a beer until after reams of paperwork have been completed and you've signed in blood, etc. Just get us the beer and then do the <deleted> paperwork people. 

Secondly, even on the day you are not on the dawn safari (wake up knock is at 5:30am), you will be awake as half the residents are on the dawn safari and sound proofing is not a factor in the design. You can hear people in adjacent rooms, people walking up and down the room access walkway, etc. In fact on the day we had our lie in it was very noisy from 5:30 for about an hour. 

Also, in case management read this, my top tip to be more eco friendly: The housekeeping staff leave the aircon on and the rear glass windows open so they are, in effect, trying to cool the whole rain forest. At least they should close the sliding door between the bedroom and the sink/seating/toilet area to prevent their cool air flowing straight into the jungle.

Finally, do yourself a favour. Take the 2.5 hour boat ride in rather than the land route. It's more expensive but well worth it.

I'd certainly recommend a stay here. My quibbles are just that, quibbles and, on the whole, it's a great place, well run and highly recommended.

drc225
United Kingdom, July 2017

bruce m

great people, food is good, tours are great with guides that are both passionate and well skilled at there job.
Every thing was good really, only point is that this is 2017 and we need to be connected, the wifi is terrible
small point we had families with young children on both sides which is not good as you can't get to sleep, maybe the families should all be put together?

bruce m
New Zealand, Aug 2017

arthurchung

Sukau Rainforest Lodge is a great place for picturesque riverine landscape and wildlife, with excellent hospitality! Dining at the Melapi Jetty was wonderful, with beautiful Kinabatangan river view. Also a good spot to observe a riverine sunset. The lodge is well-managed. Some construction is on-going when we were there, but when this is over, the place is superb!

arthurchung
Malaysia, July 2017

ZRAD10

We had a lovely stay at Sukau. The staff were fantastic and the food very good. Sue is an amazing asset to the lodge - always running around seeing to guests needs. They baked a wonderful cake for my daughters birthday which was lovely. The new villas we stayed in were beautiful even though at the beginning we had no water (and we were desperate for a shower) & twin beds instead of a king bed. All sorted out quickly & gracefully - thank you Raynauld. The adverts say the new villas have wifi but this hasn't been installed as yet. Not a problem for us as it was good to escape the internet for a few days. We saw a huge herd of elephants and also proboscis monkeys, other monkeys, crocodiles & birds. Sadly the orangutan was hiding in the tree & we only caught a shadow. We enjoyed the boat safaris along the river. All together a very memorable stay in a beautiful location.

ZRAD10
, Aug 2017

770oliviak

We absolutely loved our time at the river. The staff were very friendly and went out of their way to help. The river trips were well organised and good fun. The food was lovely and they offered afternoon tea also. We definitely recommend staying here! We will if we came back!

770oliviak
, Aug 2017

Jordon W

Marty & Joelle (sorry if i spelt your name wrong) are amazing guides! They really made our trip special, very knowledgable and courteous. They did everything they could to make our day unforgettable. 

Our Villa (V2) was simply lovely. Great shower and bathroom with twin beds which looked great but were slightly hard, we were not the only guests who thought this. 
Food was buffet and was really poor, i think we went hungry most nights. If you like fried, battered or sugary food then you'll be fine, if you like fresh local produce then forget it. They need to change the chef or get Gordon Ramsay to inspect the kitchen. 
No excuse for poor food, just keep it simple and fresh. 

Pool was a sunken canvas pool but adequate for cooling off. 
Lodge itself is quite tired but adequate. 
Service from bar staff was great however reception/gift shop staff were awful, especially stephen. Huge language barrier to begin with and just generally unhelpful and everything seemed hardwork. 

Potential for a great lodge if staff are hand chosen for excellence rather than availability.

Jordon W
United Kingdom, Aug 2017

dharmapitt

We stayed three nights and wish it could have been longer. The lodge has a well used feel to it - lie a mature wine. The guides were all exceptional - friendly and well informed and the river trips were like a dream. Everyone did their best to make the stay a a good one and we were sad to leave. It is family friendly and the children we met loved it.The perfect remedy after a strenuous trek in the Maliau basin.

dharmapitt
Cambodia, Aug 2017

meowsnz

Great people and great food!! We were a family of 3 generations and everyone had a great time. Stayed there for 2 nights wished we could stay longer. We would love to go back again. Thank you so much!

meowsnz
, July 2017

nomadicnomad

Loved this place and felt really special. You arrive by boat so already felt like an adventure! The rooms are gorgeous and clean. The food was great also with a good choice. I stayed here for 3 days and was a really great experience to be near so much wildlife and have the privilege of spotting Orangutans and other animals in the wild. I would definitely return and recommend to others.

nomadicnomad
United Kingdom, Aug 2017

myseatosummit

Imagine yourself in the middle of nowhere where everyday is rather special with beautiful smiles and adventures waiting. The new villas were rather nice, although the superior rooms were okay too (I had a peek). The staff made effort to make my stay comfortable, and I learned lots from them about Kinabatangan floodplains.

myseatosummit
Thailand, Aug 2017

rterry70

Many travelers visit Borneo to experience the nature and wildlife, and it's hard to imagine a better place than Sukau Rainforest Lodge to serve as your base if that is your goal. The lodge itself is comfortable and friendly, with a staff that works hard to please. Meals are excellent and facilities are clean and updated. The daily boat excursions are the key to the experience, however. All along the Kinabatangan River, the forest teems with wildlife, which the guides are skilled at finding and then describing with knowledge and passion. We saw orangutan, pygmy elephants, 6 species of hornbill, proboscis monkeys and on and on. We even had a visit from a mother/child orangutan pair at the boardwalk just behind the lodge, 1 minute from our room! There are places along the river where the vast palm plantations are visible, and it's sad to know how much forest has already been lost to this development. But that makes this area and its diversity that much more precious and special, and we hope to visit again.

rterry70
United States, Sept 2016

Lisa C

Spent 2nts here and thoroughly enjoyed it. Set on the river the only access is by boat. Loved how the resort is built with minimal impact to the environment. Service was excellent, food yum and the guides were very informative. Rooms were very comfortable and once again in keeping with the environment.

Lisa C
Australia, Aug 2017

Summerbreeze29

We spent 3 days at this wonderful lodge. Everything was just perfect. The accommodation was lovely and the food was fantastic, lots of choice and really delicious. we didn't really know what to expect with this trip, this was something I had not done before and so had no idea of what to expect. I was truly amazed at the wildlife we saw and really didn't know that I would be so fascinated by the experience. Our guide, Noah, was fantastic, very knowledgeable and gave us lots of information on what we were seeing. We never got back to the lodge on time as he would do his upmost to make sure we saw as much as possible. The staff could not be more helpful, so friendly and positive. Even if you didn't see much wildlife, which we did, I would never tire of the boat trips on the river, just the surroundings and the noises were so interesting. I cannot recommend this trip enough, if I had known how much I would love it I would have stayed here longer, it really was one of the best travel experiences I have had.

Summerbreeze29
, Aug 2017

TOD18

This one day trip to Sepilok was a highlight of the holiday. Professionally organised, we were picked up at the airport by our driver/guide who provided lots of information before we got to Sepilok.

Our guide stayed with us through the entire trip, ensuring we got good views of the Orangutans and Sun Bears.

Highly recommend using Borneo Eco Tours.

TOD18
United Kingdom, Oct 2016

drc225

I'm writing this under 'day tours' as there doesn't seem to be an option for longer tours.

Anyway we booked a 3 day/2 night tour via Borneo Eco Tours and stayed at the Sukau Rainforest Lodge (reviewed separately) and were very impressed. 

Our guide (Nextor) was very knowledgeable with excellent English and how they spot the animals hidden away is I'll never know. 

The minibus was waiting for us at 8:00am on day 1 as promised, and the tour throughout was well organised and well scheduled. 

The river safaris and transfers were great and we took the option of the night safari from the Lodge (65 Ringgit pp) which was very well worthwhile. 

We are planning a return visit to climb mount Kinabalu and will certainly be talking to them. I have no hesitation in recommending them.

drc225
United Kingdom, July 2017

Mark H

Just back from two weeks in Sabah, with all but flights in and out organised by Borneo Eco Tours. Organisation was thoughtful and carried through for the whole tour with no problems whatsoever. Guides were great - knowledgeable people and just great company. Although we did not book a personal tour, the spread of activities meant that in most cases we were in very small groups with just one or two other couples/families and in some cases just us. Tour comprised time at Sepilok, Sukau, Kawag Danum and the two day Kinabalu trip. Accommodation good to excellent. Kawag Danum is still in its early days and is more spartan than other places (no bar or pool for instance) and is in a patch of of forest that was partly logged, but still a great place to observe Bornean fauna. Sukau very comfortable (we had a villa unit - v highly recommended!) but currently expanding, so it was a partial building site while we were there. Also the rainforest patch it sits in is very limited and consequently self-guided walking/discovery (which I prefer) is also limited. Would not hesitate to go back with BET.

Mark H
, July 2017

goneburger

We did a day tour to Mt Kinabalu with Borneo Eco Tours in June. I found the initial correspondence with the company prompt and friendly. Our minibus turned up at our accommodation right on time and out jumped Loren with a huge smile and friendly greeting. As we travelled to Mt Kinabalu Park we picked up other tour participants and chatted to everyone. We discovered that we had another guide with us sitting in the front - Adrian. Well, we were in for a treat. Adrian has been with the company, something like 18 years and is their senior guide. He was so interesting to talk with and gave us a history talk about Malaysia in general and about the different indigenous tribes. We had a short stop at a market before we arrived at the Mt Kinabalu Park World Heritage Site. On our walk we had excellent explainations of both flora and fauna. Adrian was so accommodating with our questions and was so knowledgable and passionate about the environment we were exploring. We had lunch at a local restaurant - a buffet, which allowed us to try a range of Malaysian dishes. Then we visited a small museum before heading back to Kota Kinabalu. I'm so pleased that we took this tour. Thank you both Adrian and Loren for your excellent guiding services - I cannot recommend them highly enough. Your tour was one of the highlights of our two week trip in Malaysia.
Katie and David from New Zealand.

goneburger
New Zealand, June 2017

ZRAD10

Borneo Eco Tours took us on our trip to Sukau - we paid extra to go by boat transfer which was well worth it as we saw 2 herds of Pygmy elephants totalling about 34 en route. An amazing sight! Jamil and Noah were excellent tour guides during our stay at Sukau.Thank you both for giving out family some wonderful tours on the Kinabatangan river!

ZRAD10
, Aug 2017

IngridB_Amsterdam

Via internet we had pre-arranged our excursions in Sabah. Communicatie via email went very well and full information and advise was given by Cindy. Unfortunately we had to change our travel plans and only were able to visit Kota Kinabalu area. The daytrips were well organised and with good drivers and guides. Timing excellent. Only negative is that the daytrip to Gaya island and snorkeling tour are not very interesting. The islands are very crowded with Asian tourists. Snorkeling is almost impossible because of the many, many (!) people in the water. The next trip took us to Gunung Kinabalu, which is beautifull in itself. We were lucky to see the mountain in full glory. Only the hiking we did was very limited and not worth the long drive (2hours). We had nice days but can not recommend these two tours to anyone. Snorkeling and jungle tours are much better and les crowded elsewere in Malaysia and Borneo. Also gunung Kinabalu is more interesting If you are planning to climb and explore the area more extensively than we did during this tour. The agency itself is highly recommended!

 

IngridB_Amsterdam
Netherlands, Aug 2017

Ahappytraveller412
Unforgettable tour in Sabah

I am very happy with my booked arrangement with Borneo Eco Tours and I can gladly recommend future travellers to contact them. They are very serious, knowledgeable of the fantastic nature and attractions in the area of Sabah.
The tour 4d/3n Sabah Wildlife exceeded all my expectations! We were lucky and had 4 encounters with wild Orangu tans and it was an unforgettable experience! The guide Lee was excellent and did a great job. Everything was well organized and Sukau Rainforest Lodge is a beautiful place in the "jungle". Good service. 
I also attended a tour ex Kota Kinabalu called Kinabalu Park Botanique with the guide Melvin and this was also a very nice tour that I am happy with and can recommend.

Ahappytraveller412
Sweden, Aug 2017

Suzanne M
Fantastic Tour with Knowledgeable Guide

We had a great day visiting Sandakan (Sepilok, War Memorial Park, Rainforest Centre) with our outstanding guide Nextor. All logistics were well organised, and we were kept entertained and informed by Nextor throughout the tour, as he pointed out all sorts of interesting sights, and explained animals, habitat and cultural practices. His assistance with photographing wildlife was particularly appreciated. My teenage nephews enjoyed his commentary immensely and had a wonderful experience of wild Sabah. I would definitely book with Borneo Eco Tours again- the only issue was a delay with replies to emails when booking from Australia, but it was all sorted out with no issue. I would definitely book with this company again.

Suzanne M
, July 2017

Alissa Fasman

We had a fabulous stay at Sukau Rainforest Lodge, a boat ride away from Sandakan in Borneo. We took the 3 day/2 night Kinabatangan Wildlife Safari tour which included multiple boat excursions along the river to spot wildlife including proboscis monkeys, macaques, several kinds of hornbill, two kinds of kingfishers, oriental darters, a baby crocodile, a pygmy squirrel, and on the very last day a wild orang utan and her baby. It was wonderful. We also paid a visit to the Sepilok Orang Utan Reserve where we saw orang utans up close, as well as the Sun Bear preserve where the tiny bears were resting and rummaging in the forest. I highly recommend the tour and Rahman, our guide, has the eyes of an eagle and is full of local knowledge about the area and about the wildlife. Great trip!

Alissa Fasman
Georgia, June 2017

Barbara Angenendt

Unfortunately we are back home again :(

We would like to thank you and the whole team of Borneo Eco Tours for the perfect organisation of our travel. Be sure, we had a wonderful time!

A big Terima Kasih to Osman (great guide) and Patrick (perfect and reliable driver) and the whole crew of Sukau Rainforest Lodge, who also did a great job.

We will highly recommend you as THE tour operator for tips to Borneo. Today I wrote a review on TripAdvisor. You might find it under my alias "callaxxx". To (maybe) attract more German guests, I wrote it in German language.

Alle the best to you and kind regards, Barbara

Barbara Angenendt
Germany, 22-30 June 2017

Brian Hegarty

I just wanted to say a huge thanks to you for looking after me so well last weekend. We both had an amazing time. My wife will do a proper TripAdvisor review when we have time. But on a personal level I wanted to show my gratitude. The food was amazing and it made me so happy to enjoy foods I don't normally get to. The restaurant staff were all amazing. 

Thank you

Brian Hegarty
Ireland, 03-06 Jun 2017

Guillaume Lépinay

Just to let you know that we have spent the most amazing week. The hotels/lodges were of very good standing, and the sceneries were breathtaking. Special mention to Lankayan Island (which does not belong to your organisation I know :) but what an amazing island!!)

Thank you, we have nothing to complain. Regards.

Guillaume Lépinay
France, 03-09 Jun 2017

Mike Peffers

We made the trip :-)

Thank you again for helping us out.  We are definitely coming back and want to spend more time with your company, and will be recommending it to our friends. 

Please also pass on our thanks to Bingo for being so empathetic on Monday after missing our flight.

Mike Peffers
New Zealand, 23 May 2017

Jayne Newbold

Joy went above beyond what we are expecting. She wanted us to have the best experience as possible - and we did. She was very knowledgeable and enthusiastic and nothing was too much trouble. Thank You !.

Jayne Newbold
British Indian Ocean Territory, 1-3 Apr 2017

Johnny Y. Xie

Sorry for the delayed response-- we have been traveling in Southeast Asia with limited email access. Zack and I would like to properly thank you and Hamit for an amazing trip to Danum Valley! We had such a wonderful time in the rainforest, and it certainly is one of my favorite and most treasured memories from this trip. Thank you again for arranging everything and making it happen. 

I hope that our paths will cross again in the near future, and hope that we make it back to Borneo soon.

Johnny Y. Xie
American Samoa, 14-16 Apr 2017

KEITH JONES

The whole tour was fantastic. We saw the Borneo big five in one day and had some outstanding guides throughout our holiday. The whole thing was seamless and the local people were so friendly too. The hotel/lodge accomodation was all of a good standard and we also enjoyed staying with a local family for  night.

Our highlights . seeing the bats leving the caves at Mulu, sightings of six wild orangutans, watching a green turtle lay her eggs on turtle island and snorkelling with turtles off Sipidan island.

We were really impressed with Borneo Eco Tours and would have no hestitation in recommendng the company to other travellers.

Thanks for everything

Brst wishes

Helen

KEITH JONES
British Indian Ocean Territory, 24 Apr-14 May 2017

Mark Pretti

Thanks so much for everything.  We had an absolutely fantastic trip with Borneo Ecotours.  Your logistics were excellent as were the drivers, guides, lodges, etc.  I wrote a review on Trip Advisor.

Mark Pretti
American Samoa, 25 Mar - 09 Apr 2017

Pamela Denise Senjem

I did a review for you. A big thanks to your staff for all their hospitality. Please use us as reference. I would highly recommend your facility and tours.

Pamela Denise Senjem
, 26 Feb-01 Mar 2017

William & Elizabeth Lidington

When it comes to touring, we are usually DIY'ers.  You and your company have changed the way we think. We are reborn tourists and looking for more. The set of tours you presented were perfect for us and unforgettable.

Thank you!

William & Elizabeth Lidington
Canada, 01-12 Mar 2017

Kate Putland

Cindy I'm hopeless with putting reviews on TripAdvisor so I'm emailing you . Our two day tour to Sukau Eco Lodge was amazing even though the first day we had torrential rain all day , the evening boat tour was cancelled, the next day the rain started to dissipate. The lodge is perfectly situated in the jungle . The staff were informative and friendly and we loved the communal tables for eating . We would love to bring friends back sometime but this time for the 5 day tour . Thank you for everything Cindy I'm hopeless with putting reviews on TripAdvisor so I'm emailing you . Our two day tour to Sukau Eco Lodge was amazing even though the first day we had torrential rain all day , the evening boat tour was cancelled, the next day the rain started to dissipate. The lodge is perfectly situated in the jungle . The staff were informative and friendly and we loved the communal tables for eating . We would love to bring friends back sometime but this time for the 5 day tour . Thank you for everything 

Kate Putland
Australia, 08-09 Mar 2017

Claudia Laura Mosoarca

We had a excelent day and tour with Osman and William.We will give you the feedback when we go back home, in 10 days, because we cannot open the link from our portable device. For sure, we will recommand your agency to our friends. Thank you for all.

Best regards and JUMPA LAGI,

Claudia Laura Mosoarca
Romania, 02-Mar-2017

Janina Karthaus

We just want to give a short Feedback regarding the Tour. We had a really great day! the Guide and driver were very good and friendly and we got a lot of interesting Information. All in all we are very happy that we did this tour with you!

Thanks and Best wishes

Janina Karthaus
Germany, 18 Feb 2017

Melanie Lane

I just wanted to say what a wonderful time we all had.  The lodge was excellent and every member of staff was helpful and friendly.  It certainly exceeded all expectations.  Our guide, “Bruce Lee” was exceptional – we would thoroughly recommend him for any future tours – he really made the trip special for us.

Thank you again

Melanie Lane
Singapore, 22 – 25 Feb 2017

manalive53715

At Sukau rainforest Lodge (reviewed separately) we saw Pygmy Elephants, Sun Bears, Orangutans, Proboscis Monkeys, and one river Crocodile. The tour package we took included the Sea Turtle hatchery at the one of the sanctuary islands (Pulau Selingan). Snorkeling there was ok but not great... Also saw several giant Monitor Lizards on Selingan! For the whole tour, our guide Nextor was very well informed and funny

manalive53715
Netherlands, Feb 2017

Frances s

A superb trip from start to finish. Everything was extremely well organised and professional. Just loved it. Sukau Lodge is a truly special place and I would return again in a heartbeat!

Frances s
United Kingdom, Feb 2017

Norikobb

I took one-day tour to Mt. KINABALU.
I think this place is must to go, in the nice air in the forest, can see many kinds of plant, flowers and birds. I luckily saw Rafflesia there.?
My guide Osman is experienced and knowledgeable, so it was really wonderful to hear his knowledge about the nature, I could not have such a nice experience without him.

Norikobb
China, Feb 2017

Klas Radberg

I have compiled a trip report from our lovely Sabah trip earlier this year and you can post it on your website if you like. Please send our warmest regards to Maldin and Ron as well as I do not have their e-mails.

Hazwan - many thanks again for excellent guidning and company and for us the pictures aids in recalling many of the fine moments we shared in your fantastic nature.

Take care, Klas

Klas Radberg
Sweden, 29 Jan-16 Feb 2017

Alessia Zangari

thank you very much for the great experience. We had 3 wonderful days in Sukau Ecolodge, our guide, Joy, was amazing, we saw many animals and everything was well organised. 

I hope to come back to Borneo again and have more trips with you guys!

Alessia Zangari
Italy, 02 – 04 Jan 2017

Rebecca G

My boyfriend and I went on the 3day/2nights jungle tour and stayed at Sukau Rainforest Lodge and it was absolutely perfect! Everything was organized in the best possible way so we just had to sit back and enjoy! We were picked up at Sandakan airport in the morning, went to the orang utan Sepilok sanctuary where we had a bit of downtime before they opened and then went around the sanctuary with our great guide Fernando. Afterwards he took us to the sun bear conservatory and after lunch his colleague Hamit took over and we went by speed boat to the lodge. The journey took us about an hour because we stopped a lot of times to watch the wildlife. We saw the big five already all on our way to the lodge! Absolutely breathtaking! The speed boat ride was easy and comfortable! The lodge itself is absolutely wonderful! The rooms are spacious, everything's clean, there's a dip pool and the staff is wonderful! We had three more cruises and on each we saw a lot of monkeys, different birds, orang utans again (!), I was amazed what and where Hamit spotted all the animals! On the way back we saw crocodiles again and after lunch in Sandakan we were dropped off at the airport to catch our flight. 
The communication prior to the tour was friendly and fast. Honestly, if you're interested in Borneo and its wildlife, go with BET.

Rebecca G
China, Jan 2017

Amy L

I worked with Kyra in customer service to put together a custom 8-day package to Sabah that included Kota Kinabalu, Gaya Island, Borneo Rainforest Lodge in Danum Valley, the Kinabatangan River, and the Orangutan sanctuary. Kyra was prompt and courteous and the price was among the most reasonable of the several quotes I got. The actual trip was flawless and was exactly what was advertised, no surprise fees or anything like that. The complicated arrangement of pickups and transfers were always on time and in comfortable vehicles. The tourguides were knowledgeable and spoke good English. Great job!

Amy L
Australia, Jan 2017

DJ M

Can not say enough good things about this tour operator. I was picked up at the airport in Sandakan first thing in the morning along with a few other tourists. We proceeded to our first part of the tour with detailed information being given at all times. Eventually the rest of the group went on to an overnight stay after which I was given my own private guide to take me the rest of the way. We discussed my late return flight to KK, and decided on a personalized afternoon of touring. Needless to say the guide/driver was tipped very well. Excellent service from a friendly and professional group!

DJ M
United States, Jan 2017

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